Liberty Life Insurance Company Services Login To access your account, enter your User ID and password below and click on the Log In button.Remember that you should use your policy number provided in the welcome e-mail sent to you as your User ID. You should use the date of birth (mmddccyy) as the password for initial log on. If your policy was issued prior to May 2008, please follow the log in instructions indicated above and you will be prompted to reset your password and challenge question. LogIn User ID: Password: Forgot your password? Your Athene Annuity & Life Assurance Company Express Term policy will be serviced by Protective Life Insurance Company as of July 1, 2015. Please rest assured that Protective Life will make every effort to respond to your request as quickly as possible. For the best service experience beginning July 1st, please consider these recommendations: 1. Discontinue use of firstname.lastname@example.org or email@example.com for emails as these email accounts will be phased out. 2. For security reasons, communicate or make electronic requests primarily via your online/web Express Term account on the Contact Page of the website, https://expressterm.atheneannuity.com. 3. General electronic communications or requests that do not include sensitive information may be sent to LADPHS@protective.com. 4. For policy service forms, go to www.protective.com/atheneserviceforms. 5. To speak to a service representative, call toll free at 800-866-9933. Tip: Add this page to your favorites folder for fast and easy access.